Blueway Group SRL and Blueway Consulting LLC (collectively, "Blueway") are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following information:

Contact information: name, email address, phone number, company name, and job title.
Project information: technical requirements, system specifications, and business data shared during consulting engagements.
Usage data: information about how you interact with our website, including IP address, browser type, and pages visited.
Communication data: records of emails, chat messages, support tickets, and other communications with our team.

2. How We Use Your Information

Deliver and improve our consulting and technology services.
Communicate with you about projects, appointments, and support requests.
Send relevant updates about our services and offerings.
Comply with legal and regulatory obligations.
Analyze website traffic to improve user experience.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Trusted service providers who assist us in operating our business (e.g., cloud hosting, analytics), subject to confidentiality agreements.
Technology partners (e.g., ServiceNow, Diligent) as necessary for service delivery, and only with your consent.
Legal authorities when required by applicable law or to protect our rights.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted transmission, access controls, and regular security audits.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Project data is retained for the duration of the engagement and a reasonable period thereafter, unless otherwise requested.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal obligations.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the relevant data protection authority.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to analyze traffic and improve your experience. You can configure your browser to refuse cookies, though this may affect site functionality. We use Google Analytics for website analytics; please refer to Google's privacy policy for further information.

8. International Transfers

As Blueway operates in the Dominican Republic and the United States, your data may be transferred to and processed in either jurisdiction. We ensure appropriate safeguards are in place to protect your information regardless of where it is processed.

9. Contact

For privacy questions or requests, contact us at:

Email: [email protected]

Phone: 849-651-7373